This client is a prominent player in the North American energy sector, with extensive operations in water, power, and oil and gas across Canada and the United States. They are committed to pushing the boundaries of innovation, maintaining operational excellence, and upholding the principles of environmental sustainability.
The Challenge
Our client's ERP system, customized to align with the company's specific policies and operational methodologies, presented a challenge. The system required rigorous and extensive testing to ensure that all custom rules and workflows functioned as intended without disrupting the existing ecosystem.
The business users tasked with performing these critical testing activities were overburdened, juggling their day-to-day responsibilities with testing demands.
The goal was clear: streamline the ERP testing process to enhance efficiency, reduce errors, and boost stakeholder confidence with each release, ensuring the ERP system could reliably support critical business functions and drive future growth.
The Approach
Intelbyte employed an innovative approach centred around integrating Robotic Process Automation (RPA) and utilizing Power Automate Web and Desktop, harnessing its powerful features for functional testing automation. A customized Power App was also developed to complement the RPA integration, providing users with a user-friendly interface to trigger various testing flows within specific modules or workflows.
RPA Integration: Intelbyte seamlessly integrated RPA capabilities to execute user interface tests for four critical modules of the Maximo ERP system. Leveraging Power Automate Desktop, virtual machines were deployed to simulate user interactions on the ERP interface, conducting comprehensive functional tests across various scenarios and use cases.
Continuous Update Verification: By leveraging Power Automate’s scheduling and automation features, the testing process became a seamless and ongoing operation, minimizing disruptions and ensuring that the ERP system remained robust and dependable amidst frequent updates and changes.
Results
Intelbyte's comprehensive end-to-end testing approach, powered by Power Automate Desktop and RPA integration, yielded significant improvements for our client. Implementing times were drastically accelerated with a 60% reduction in the testing effort. Increased test coverage and stakeholder confidence was achieved, fostering better employee engagement and utilization across the organization.
Overview
This North American energy leader sought to optimize its ERP system amidst complex operational demands. Overburdened business users and customized workflows posed testing challenges. Intelbyte’s solution integrated RPA and Power Automate, streamlining testing, accelerating implementations, and boosting stakeholder confidence.
Services
Robotic Process Automation.
